Shipping Policy
WEARHOUSE currently ships orders within Saudi Arabia.
Processing and Delivery Time
Estimated delivery time is approximately 7 to 21 business days.
Delivery times are estimates only and may vary depending on product availability, supplier processing, carrier operations, customs procedures where applicable, public holidays, weather conditions, or other circumstances outside our reasonable control.
Shipping Rates
Shipping charges are calculated according to the total package weight of the order.
Current standard shipping rates are:
- 0 to 0.27 kg: 30 SAR
- More than 0.27 kg up to 0.45 kg: 35 SAR
- More than 0.45 kg up to 2.27 kg: 38 SAR
- More than 2.27 kg: 40 SAR
Free Shipping
Orders with a qualifying subtotal of 300 SAR or more are eligible for free standard shipping.
The qualifying subtotal is calculated before any shipping charge and may be affected by discounts, refunds, or other adjustments.
Shipping Calculation at Checkout
The website may display an estimated shipping amount in the cart based on the current products and their total package weight.
The final shipping charge is confirmed during checkout.
Shipping charges may automatically change when products are added, removed, or quantities are changed because the total package weight can change.
Order Processing
After an order is successfully placed and payment is confirmed, the order will begin processing.
Some WEARHOUSE products may be fulfilled by third-party suppliers or fulfillment partners. This may affect processing or delivery times.
Multiple Packages
An order may occasionally be fulfilled in more than one package.
Packages from the same order may arrive separately and at different times.
Tracking Information
When tracking information becomes available, it may be provided through your WEARHOUSE account, order details page, or other order communication.
Tracking updates are provided by the applicable carrier and may occasionally take time to appear after shipment.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address, recipient name, phone number, and any other required delivery information.
WEARHOUSE is not responsible for delays or failed delivery caused by incorrect or incomplete information supplied by the customer.
Please contact us as soon as possible if you notice an error in your delivery information. Changes cannot be guaranteed after fulfillment has started.
Delivery Delays
Delays may occur because of circumstances including:
- Carrier delays
- Supplier processing delays
- Customs or regulatory procedures where applicable
- Weather conditions
- Public holidays
- High order volumes
- Incorrect or incomplete delivery information
- Events outside our reasonable control
We will make reasonable efforts to assist customers when a shipment is significantly delayed.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged, contains the wrong item, or appears to be lost, please contact us at wearhousesupport@gmail.com with your order number and relevant details.
Photos may be required for damaged or incorrect items.
Changes to Shipping Rates
Shipping rates, delivery estimates, and free-shipping thresholds may be updated from time to time.
The shipping options and charges displayed at checkout at the time of purchase will apply to that order.
Contact
For questions regarding shipping or delivery, contact:
WEARHOUSE
wearhousesupport@gmail.com